Last updated: 05/07/2026

Our Commitment

Elevate 28 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website usable by the widest possible audience, regardless of ability or technology.

We believe that everyone deserves the opportunity to explore and experience Arroyo Grande. That commitment extends to our website, where we work to provide an inclusive, accessible digital experience for all visitors, including those who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, or alternative input devices.

Measures to Support Accessibility

Elevate 28 takes the following measures to ensure the accessibility of lbelevate28.com:

• Include accessibility as part of our website design and development process
• Provide ongoing accessibility training for our content contributors
• Review new content and features for accessibility before publishing
• Regularly test the site using automated accessibility tools and manual review
• Assign clear responsibility for accessibility to our web team and vendor partners

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

Lbelevate28.com is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to identify and address areas where our site falls short.

Accessibility Features

Our website incorporates the following accessibility features:

• Semantic HTML and proper heading structure to support navigation by screen reader users
• “Skip to content” links for keyboard users
• Alternative text on meaningful images
• Keyboard navigation support for interactive elements
• Sufficient color contrast between text and background in most areas
• Resizable text that remains readable when zoomed up to 200%
• Descriptive link text

Known Limitations

Despite our best efforts to ensure accessibility, some content on lbelevate28.com may have limitations. We are aware of, and working to address, the following known issues:

• Embedded Power BI Reports: The website includes reports embedded directly from the City’s Power BI environment.
• Older media: Some older images and videos may lack complete alternative text or captions. We are progressively updating our media library as we audit legacy content.

If you encounter any accessibility barrier not listed here, please let us know using the contact information below.

Compatibility with Browsers and Assistive Technology

lbelevate28.com is designed to be compatible with the following assistive technologies and browsers:

• Browsers: The latest two versions of Chrome, Firefox, Safari, and Edge
• Screen readers: NVDA and JAWS on Windows, VoiceOver on macOS and iOS, TalkBack on Android
• Operating systems: Current versions of Windows, macOS, iOS, and Android

The site may not display or function optimally in older or unsupported browsers.

Technical Specifications

Accessibility of lbelevate28.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Elevate 28 assesses the accessibility of this website through the following approaches:

• Self-evaluation — Our team reviews the site internally using industry-standard tools such as axe DevTools, WAVE, and Lighthouse, combined with manual keyboard and screen reader testing.

Feedback

We welcome your feedback on the accessibility of lbelevate28.com. If you encounter accessibility barriers, have suggestions for improvement, or need information presented in an alternative format, please contact us:

• Email: webmaster@longbeach.gov

We aim to respond to accessibility feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you may also file a complaint with

• U.S. Department of Justice, Civil Rights Division — ada.gov
• California Department of Fair Employment and Housing — calcivilrights.ca.gov